Krista Bryson & Jenna Royce

Handling Conflict in the 21st Century

Through this study, we wanted to see how many people prefer communicating and solving conflict through cell phone use, i.e. text messages/phone calls, rather than face-to-face interaction. We asked who they primarily communicate with. The data was gathered at NCU. Participants were handed a self-reported survey with questions about their conflict styles and different scenarios. This study collected data on how much time people spend on their cell phones and how they handled conflict using technology.

COMM 460, Technology, Change and Communication

Doyle Srader

Banquet Room

9 – 11 AM